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Job @ Somerset Mall

    Beauty Advisor (The Body Shop)

    Date Added:
    5 December 2017

    Job Description
    The main purpose of the job is to offer high standards of customer care and service on the shop floor and at the till point by monitoring stock levels and driving availability of stock on the shop floor, always being available to assist customers.

    Purpose and Objectives
    To achieve high levels of customer satisfaction through being visible, being knowledgeable and being friendly.
    To increase customer loyalty through promoting Love Your Body.
    To positively affect sales through good customer service interaction and following customer guidelines.
    To monitor and improve/increase stock availability by following stock management processes.
    To maintain high levels of store standards through daily housekeeping and merchandising principles.
    To maintain high levels of accuracy when processing transactions and dealing with cash.
    To prevent shrinkage and loss by being accurate, honest and vigilant in all job duties.
    Essential Competencies:
    Adhering to Principles and Values.
    Relating and Networking.
    Coping with Pressures and Setbacks.
    Delivering Results and Meeting Customer Expectations.
    Working with People.
    Applying Expertise and Knowledge.
    Qualifications and Experience:
    Matric/Grade 12 (essential)
    Skills, Abilities and Job Related Knowledge:
    Basic Computer Literacy.
    Basic retail industry principles.
    Selling skills.
    Interacting with customers.
    Stock Management.
    Communication skills.
    Interpersonal skills.
    Good literacy and numeracy.
    Ability to speak English and preferably one other official language.

    Kindly note only applicants who meet the minimum requirements will be contacted.

    Apply Here

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